Benedict Muthusi Nguli
Computer Science & Mathematics Student | Aspiring IT Professional
Nairobi, KE.About
Highly motivated Computer Science and Mathematics student with a robust foundation in developing hardware and software solutions, adept at solving complex mathematical problems, and improving computational efficiency. Eager to leverage strong technical skills in network support, software management, and data analysis to contribute to real-world challenges. Proven ability to collaborate effectively in team environments and communicate complex technical concepts, seeking to apply academic knowledge to drive impactful results in an IT or technical role.
Work
Mater Misericordiae Hospital
|ICT Intern
Nairobi, Nairobi Area, Kenya
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Summary
Supported the ICT department in managing critical hardware and software systems, ensuring operational continuity and efficient service delivery across the firm.
Highlights
Provided essential support for ICT operations, contributing to the seamless management of diverse hardware and software systems used by staff.
Assisted in maintaining robust network infrastructure and internet connectivity, ensuring consistent uptime and reliable service for over 50+ users/departments.
Configured and deployed new workstations for staff, including installation of all necessary software applications, enhancing productivity for 15+ new employees/departments.
Resolved user technical issues related to hardware and software, improving system performance and reducing downtime by an estimated 10%.
Beka Tech Kilimall Hub
|Packaging and Dispatch Staff
Nairobi, Nairobi Area, Kenya
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Summary
Managed the end-to-end processing and dispatch of customer orders, ensuring accurate and timely delivery for an e-commerce hub.
Highlights
Efficiently received and processed a high volume of daily orders from sellers, maintaining accuracy in inventory management and order fulfillment.
Packaged and prepared diverse orders for dispatch, adhering to quality standards and contributing to timely delivery for hundreds of customers weekly.
Streamlined dispatch procedures, contributing to a reduction in processing time and enhanced customer satisfaction for delivered goods.
National Construction Authority
|Attaché (IT Support)
Nairobi, Nairobi Area, Kenya
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Summary
Provided critical IT support, managing hardware and software systems to ensure operational efficiency for a national regulatory body.
Highlights
Assisted in the maintenance and troubleshooting of organizational hardware, ensuring optimal performance and minimizing technical disruptions for staff.
Managed and supported various software systems, including installations, updates, and user support, to maintain seamless business operations.
Contributed to the resolution of IT-related issues, improving system reliability and enhancing productivity for multiple departments.
IEBC Kitui Central Office
|ICT Assistant Staff
Kitui, Kitui County, Kenya
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Summary
Supported critical electoral processes through efficient ICT assistance, ensuring accurate data management and operational integrity during election periods.
Highlights
Assisted in the registration of voters, ensuring data accuracy and efficient processing for a large volume of citizen records during electoral campaigns.
Provided technical support during candidate nomination processes, facilitating smooth data entry and verification of submitted information.
Supported the votes tallying process, contributing to the accurate and timely aggregation of electoral results.
Education
Meru University of Science and Technology
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Bachelor of Science
Mathematics and Computer Science
Courses
Strategic Management
Network Support
Hardware Management
Software Development and Management
Skills
Technical Skills
Data Entry, Software Systems Management, Network Support, Hardware Support, System Administration, Troubleshooting, IT Infrastructure.
Programming & Data
Software Development, Data Analysis, Mathematical Modeling, Computational Efficiency, Problem Solving.
Soft Skills
Team Collaboration, Technical Communication, Stakeholder Management, Project Support, Attention to Detail, Process Improvement.
References
Mr Dennis Kaburu
ICT Officer, NCA Main Office, Phone: +254720484794
Mr Joel Auka
Deputy Returning Officer, IEBC Kitui Central Office, Phone: +254706015788
Mr Bethwel Kandie
Director Beka Tech, Kilimall Hub, Phone: +254722385232
Mr Maundu Kioko
Manager ICT, Mater Misericordiae Hospital, Phone: +254727881559